LiveLoop

Are They actually
Listening?

Stop guessing. Get data-driven feedback on your meeting quality.
Track participation, balance the conversation, and identify disengaged moments—without compromising privacy.

The "Black Box" of Remote Work. In a physical room, you can read body language. Online, you are often staring at a grid of silent avatars. LiveLoop Insights peers under the hood of your calls, providing Sales Leaders and Managers with the metrics they need to coach their teams and improve communication culture.

Key Metrics

🗣️ Talk-Time Ratio 👀 Attention Score 😶 Silence Detection 🙂 Sentiment Analysis

Conversation Dynamics

Talk Time

Talk-to-Listen Ratio

Are you lecturing or selling?

  • The 43% Rule: For sales calls, top performers listen more than they speak. We track exactly how many minutes you held the floor vs. the client.
  • Dominance Alert: Real-time nudges (visible only to you) if you have been speaking for 5 minutes straight without a pause.
  • Participant Breakdown: See a pie chart of participation. Is one team member doing 90% of the talking?
Sentiment

Sentiment & Silence

Detect the emotional tone.

  • Awkward Pauses: We flag moments of "Dead Air" (silence > 5s). Was it thinking time, or did you lose them?
  • Question Rate: Track how many questions were asked by the audience. A low question rate often indicates a disengaged room.
  • Sentiment Tracking: (Beta) Analyzes tone and language to categorize the meeting vibe as "Positive," "Neutral," or "Tense."

Focus & Engagement

Attention Score

Attention Score

Measure focus without invasion.

  • Window Tracking: The system detects if the LiveLoop meeting window is the "Active" window on the user's screen or if they have tabbed away to check email.
  • Anonymized Data: For large groups, we provide an aggregate score (e.g., "75% of the room is paying attention") to protect individual privacy while alerting the speaker to pivot.
  • Engagement Over Time: See a line graph of attention throughout the call. Did focus drop when you started slide 12?

The Coach's Dashboard

Post-meeting insights for improvement.

You Spoke
65%
Patience
High
Engagement Trend

Use Cases

Sales

For Sales Teams

Close more deals by listening better.

  • Objection Handling: Identify moments of high "Negative Sentiment" to review how your rep handled a tough question.
  • Manager Review: Sales managers can scan the analytics of 10 calls in 5 minutes, focusing only on the ones with low engagement scores.
HR

For HR & L&D

Improve training effectiveness.

  • Pulse Check: Are employees multitasking during the All-Hands? Use the data to make meetings shorter or more interactive.
  • Inclusion: Identify quiet team members who struggle to get a word in, and coach managers on how to facilitate more inclusive meetings.

Why Analytics Matter

Metric Without LiveLoop With LiveLoop Insights
Feedback Loop Subjective ("It felt good") Objective Data ("58% engagement")
Coaching Must join every call Review dashboards asynchronously
Blindspots Missed silent cues Highlighted "Dead Air" moments

Privacy & Ethics FAQ

Does "Attention Score" spy on my screen?

No. We do not take screenshots or track which specific websites you visit. We only detect if the LiveLoop tab is in the foreground (active) or background (inactive). It is a binary signal.

Who sees this data?

By default, only the meeting Host (Organizer) and the account Administrator. We recommend using these insights for coaching and self-improvement, not performance policing.

Can I turn it off?

Yes. Enterprise admins can disable Engagement Insights globally if it conflicts with internal company culture policies.

Stop flying blind.

Turn every conversation into a coaching opportunity.

AI Assistant • Auto-Transcription • Privacy Policy