TutorDesk

Tutor Management & KYC Verification

Onboard educators securely. Ensure quality and trust in your marketplace with Automated ID Checks, Experience Tagging, and AI-driven Reliability Scores.

TutorDesk Vendor Management is a specialized HR portal for education marketplaces. It automates the entire supply-side workflow—from Application Forms and Background Checks to profile activation—ensuring only qualified and verified tutors interact with your students.

Built for Compliance

🛡️ Identity Verification 📄 Document Storage ⭐ Quality Assurance ⚖️ Contract Management

Onboarding & Trust Safety

Tutor KYC Verification

Automated KYC & ID Checks

Prevent fraud. Verify tutor identities before they teach their first class.

  • ID Scanning: Auto-verify Passports, Driving Licenses, or National IDs using OCR technology.
  • Liveness Check: Facial recognition ensures the person applying matches the photo ID.
  • Background Checks: (Optional) Integration with 3rd party APIs for criminal record screening.
Qualification Document Storage

Qualification & Cert Storage

Validate expertise. Store degrees and certificates securely.

  • Verified Badge: Tutors get a "Verified" badge only after admin approval of uploaded degrees.
  • Expiry Alerts: Auto-reminders if a teaching license or background check document is expiring.
  • Private Storage: Sensitive documents are encrypted and visible only to Admins, not students.

Profile Management & Quality

Tutor Experience Tagging

Experience Tagging & Taxonomy

Don't just list "Math". List "IB Math HL - Calculus Expert".

  • Subject Tree: Multi-level tagging (Subject → Curriculum → Level → Topic).
  • Hourly Rates: Tutors can set different rates for different levels (e.g., $20 for K-12, $40 for Uni).
  • Media Gallery: Tutors can upload "Intro Videos" and "Sample Notes" to boost conversion.
AI Reliability Score

AI Reliability Score

Identify your top performers and weed out unreliable tutors.

  • Behavioral Metrics: Score drops if a tutor joins late, cancels frequently, or replies slowly.
  • Feedback Loop: Aggregates post-class ratings from students into a weighted average.
  • Auto-Pause: Automatically hide profiles that drop below a reliability threshold (e.g., 80%).

Admin Operations

Tutor Payout Setup

Payout & Commission Setup

Link profiles directly to the Finance Module.

  • Bank Details: Securely collect bank info or Stripe Connect IDs during onboarding.
  • Commission Tiers: Set different commission rates (e.g., "Silver Tutors: 20%", "Gold Tutors: 15%").
  • Contract Signing: Digital e-signature for Tutor Agreements and NDAs.
Tutor Availability Rules

Availability & Rostering

Control when tutors can accept bookings.

  • Minimum Hours: Enforce rules like "Must be available for at least 10 hours/week".
  • Time Zone Lock: Lock tutors to specific regions if you only want local teachers.
  • Calendar View: Admin view of the master schedule across all 500+ tutors.

Why Automated Vetting Matters?

Process TutorDesk Automated System Manual Email Vetting
ID Verification Instant AI Check Visual Inspection (Risky)
Onboarding Time 24 Hours 1-2 Weeks
Document Security Encrypted Vault Google Drive / Email folders
Performance Tracking Real-time Reliability Score Subjective / Guesswork

Admin FAQs

Can tutors update their own profiles?

Yes. Tutors have a self-service dashboard to update their bio, video, and availability. Critical changes (like bank details) require OTP verification.

Is the data GDPR compliant?

Absolutely. Personal data (ID cards) is processed according to GDPR and Data Protection laws. You can also execute "Right to be Forgotten" requests instantly.

Can I reject a tutor application?

Yes. You have full admin approval rights. You can reject applications with a reason (e.g., "Blurry Document") which triggers an email to the applicant to resubmit.

Build a Trusted Marketplace.

Automate your supply-side operations today.

Payouts • Rostering • Student Mgmt