TutorDesk

Analytics & Compliance

Data-driven insights with enterprise-grade security. Track Review Sentiment, monitor Revenue Metrics, and ensure GDPR/COPPA Compliance across your organization.

TutorDesk Business Intelligence (BI) is more than just charts. It is a decision-support system that combines AI Sentiment Analysis to detect churn risks with a rigorous Compliance Layer ensuring all student data and video recordings are encrypted and legally protected.

Security First Architecture

🇪🇺 GDPR Ready 🇺🇸 COPPA Compliant 🔐 AES-256 Encryption 💾 Data Sovereignty

Growth & Retention Analytics

AI Review Sentiment Analysis

AI Sentiment Analysis

Don't wait for a cancellation email. Detect unhappy students early.

  • NLP Processing: AI reads post-class feedback comments to detect tone (Positive, Neutral, Angry).
  • Churn Alert: Automatically creates a support ticket if a student leaves a 1-star rating or negative comment.
  • Trend Spotting: "Students find 5 PM classes exhausting" – identify patterns in feedback.
Revenue Metrics Dashboard

Revenue & Utilization Metrics

Know exactly which courses and tutors are driving profit.

  • LTV & CAC: Track Customer Lifetime Value vs. Acquisition Cost per channel.
  • Utilization Rate: Identify tutors who are fully booked vs. those with idle capacity.
  • Retention Cohorts: "Do students who take Math stay longer than those who take English?"

Compliance & Data Privacy

GDPR Compliance Tools

GDPR & Data Privacy Controls

Tools designed to keep your Data Protection Officer (DPO) happy.

  • Right to be Forgotten: Execute data deletion requests for students/tutors with a single click.
  • Consent Management: granular opt-ins for marketing emails and recording storage.
  • Data Export: Allow users to download their own data profile in a machine-readable format (JSON/CSV).
Role Based Access Control

Role-Based Access Control (RBAC)

Strictly control who sees what. No unauthorized access.

  • Granular Roles: Define custom roles: "Tutor", "Manager", "Finance Admin", "Super Admin".
  • Audit Logs: "Who viewed this student's phone number?" – Every click is logged.
  • Session Management: Force logout for suspicious activity or inactive sessions.

Technical Operations

Data Sovereignty

Data Sovereignty & Localization

Keep local data local. Comply with national data laws.

  • Region Selection: Choose where your data lives (AWS US-East, EU-Frankfurt, AP-Mumbai).
  • Video Storage: Class recordings are stored in the same region as your database to ensure compliance.
  • Backups: Encrypted daily backups stored in geographically redundant locations.
API Access

API & Webhooks

Connect TutorDesk to your existing tech stack.

  • Raw Data Access: Pull raw analytics data into your own data warehouse (Snowflake/BigQuery).
  • Webhooks: Trigger events in your CRM (Salesforce/HubSpot) when a new student signs up.
  • SSO: Single Sign-On via Google, Microsoft, or SAML for enterprise teams.

TutorDesk vs. Basic Spreadsheets

Feature TutorDesk BI Excel / Google Sheets
Insights Predictive (AI) Descriptive (Past data)
Security Role-Based (Secure) File Sharing (Risky)
Compliance GDPR Built-in None (Manual)
Scalability Unlimited Data Crashes at scale

Compliance FAQs

What is COPPA compliance?

COPPA (Children's Online Privacy Protection Act) requires strict parental consent for users under 13. TutorDesk has a specialized "Child Account" flow that mandates parent email verification before data collection.

Do you own our data?

No. You retain 100% ownership of your student and tutor data. TutorDesk acts as a Data Processor, not a Controller. You can export and leave at any time.

Is the video storage encrypted?

Yes. All live class recordings are encrypted at rest (AES-256) and in transit (TLS 1.3). They are accessible only via signed, time-limited URLs.

Scale Securely.

Protect your business and your students with one platform.

Tutor Vetting • Student CRM • Financials