TutorDesk

Unified Secure Chat

Keep conversations professional and safe. Message students and parents without revealing personal phone numbers. Includes Smart Notifications and Admin Audit Trails.

TutorDesk Secure Chat is a closed-loop communication platform built for education. Unlike personal messaging apps (WhatsApp, Telegram), it provides Data Privacy by masking phone numbers, centralizes all academic discussions, and gives agencies complete oversight through Admin Audit Logs.

Privacy First Architecture

Phone Number Masking

Phone Number Masking

Connect without sharing contact details. Protect your tutors' privacy.

  • In-App Chat: All messaging happens within the secure TutorDesk app or web portal.
  • Proxy Calling: (Optional) Voice calls are routed through a bridge number, hiding actual caller IDs.
  • Zero Spam: Prevent tutors/students from being added to random marketing lists.
Chat Audit Logs

Admin Audit Trails

"He said, she said" ends here. Resolve disputes instantly.

  • Full History: Admins can search and view chat transcripts for any student-tutor pair.
  • Keyword Alerts: System flags inappropriate words (profanity, harassment) and alerts the Admin.
  • Exportable Logs: Download chat history as PDF evidence in case of disputes.

Smart Notifications & WhatsApp

WhatsApp API Integration

WhatsApp Business API

Reach them where they are. 98% open rates for critical alerts.

  • Class Reminders: "Your Math class starts in 15 mins. Join here: [Link]" sent automatically.
  • Homework Nudges: "Assignment Due Tomorrow" alerts sent to students (and parents).
  • Payment Alerts: Automated fee reminders sent via WhatsApp to improve collection.
Smart Notifications

Intelligent Alert Routing

Don't spam. Send the right message to the right person.

  • Parent vs. Student: Fee alerts go to Parents; Homework hints go to Students.
  • Channel Preference: Let users choose: "Email for invoices, WhatsApp for class links."
  • DND Mode: Tutors can set "Office Hours". Messages sent late at night are queued for morning delivery.

Academic Collaboration

Secure File Sharing

Academic File Sharing

Share resources without size limits or expiration links.

  • LMS Sync: Files shared in chat are auto-saved to the student's Content Library.
  • Rich Media: Send voice notes for pronunciation or photos of handwritten math problems.
  • Virus Scan: All uploads are scanned for malware before being available for download.
Group Class Chat

Batch & Group Chats

Community building for cohort-based courses.

  • Admin Moderation: Tutors can "Mute All" or delete inappropriate messages in group chats.
  • Announcement Mode: One-way channel for tutors to broadcast updates to the whole batch.
  • Threaded Replies: Keep discussions organized by replying to specific messages.

Why Not Just Use WhatsApp Groups?

Feature TutorDesk Secure Chat WhatsApp Groups
Phone Numbers Hidden / Masked Exposed to everyone
Admin Oversight Full Audit Logs None (Black box)
File Organization Auto-saved to LMS Lost in chat history
Professionalism High (Branded App) Low (Personal mix)

Communication FAQs

Can I disable chat for certain students?

Yes. Admins can revoke chat privileges for specific students or entire batches if disciplinary action is needed.

Is the chat history permanent?

Yes. Chat logs are retained for the duration of the student's enrollment + 1 year (configurable), ensuring you always have a record.

Does it support emojis and formatting?

Yes. The chat supports standard emojis, markdown for bold/italics, and code snippets for programming tutors.

Professionalize Your Communication.

Move your business off personal WhatsApp today.

Student CRM • Live Class • Tutor Vetting